Membership FAQ

What does it mean to become a Royal Melbourne Hospital Home Lottery Member?

Members are ongoing supporters of the Royal Melbourne Hospital Home Lottery who have agreed to have their Home Lottery tickets issued automatically at the commencement of all future Home Lotteries. Being a Home Lottery Member means that you will never miss out on a draw and will be entered into exclusive, Member only draws!

Is there an advantage to becoming a Home Lottery Member?

Yes. There are several advantages to becoming a Home Lottery Member.

  • Members are guaranteed tickets in all future Royal Melbourne Hospital Home Lotteries, no matter how quickly tickets sell.
  • All Members with a Home Lottery ticket are also entered into exclusive Member-only draws to win a 2024 BMW iX1 M Sport valued at $97,000, a $10,000 Best of Spain’s Food and Culture Holiday, or a $5,000 Home gift card!
  • Members are invited to exclusive launch events to view the Grand Prize home before anyone else.

How do I become a Member of the Royal Melbourne Hospital Home Lottery?

When ordering tickets, you’ll have the option to select to become a Member of all future Home Lotteries.

If you don’t want to place an order for tickets in this Home Lottery, but would like to become a Member of future Home Lotteries, please contact us on 1300 780 312 or email [email protected] with your full name and contact details, and we will contact you to establish your Membership.

How much does it cost to become a Member?

There is no joining fee to become a Member, and you can make changes to your Membership order at any time.

Am I given prior notice before my credit card is charged and tickets are allocated to me?

Yes. All Members will be notified prior to their credit card being charged, and tickets allocated.

Members can cancel their Membership, amend their ticket order and update credit card and personal details during this period by calling 03 9671 6300, or emailing [email protected].

How many Home Lotteries does the Royal Melbourne Hospital conduct?

There are currently two Royal Melbourne Hospital Home Lotteries per calendar year.

How do Members receive their tickets?

All Members with an eligible email address will receive their tickets electronically within 5 days of their credit card being charged.

For all Members without an email address, tickets will be sent via post within 10 business days of their credit card being charged.

When are the Membership Draw dates?

The draw for the $5,000 Home Gift Card is at 7:00am on Friday 8 March 2024.

The draw for the Best of Spain’s Food and Culture Holiday is at 7:00am on Wednesday 3 April 2024.

The draw for the 2024 BMW iX1 M Sport is at 7:00am on Friday 19 April 2024.*

*If all tickets are sold before midnight on Friday 22 March 2024, the 2024 BMW iX1 M Sport Membership draw will be conducted early on Wednesday 3 April 2024. To be eligible for the Membership Prize Draws, Members must have a valid ticket in the current Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of the applicable deadline of the current Home Lottery

Can I cancel my Membership?

You can cancel your Membership at any time by calling Deloitte on 03 9671 6300 or by emailing [email protected].

Can I get a refund on my Membership order?

All refund requests will be honoured if the payment method has been verified and the corresponding ticket(s) have not already been included in any prize draws.

How do I update my details?

You can update your details at any time by calling Deloitte on 03 9671 6300 or by emailing [email protected].